Revised in 2008, ISO 9001 is an internationally-recognised quality management system – the most recent of the ISO 9000 body of standards.
Companies with the ISO 9001 accreditation are monitored continually to ensure their standards remain consistent. Meeting client expectations and delivering customer satisfaction is paramount and the regulatory body evaluates whether a company’s quality management system is effective, while prompting the implementation of improvements where necessary.
The organisations that provide testing, inspection, certification and calibration services are monitored by the United Kingdom Accreditation Service that is recognised by the British government as the sole national accreditation body.
Meeting the standard provides quality management systems that benefit the organisation; by ensuring effective procedures and putting in place best practice methodology. This creates the foundations for continued customer satisfaction and staff engagement.
Pipecraft has been an ISO 9001 registered company since 2008. The certification covers the whole range of skills that are required to manufacture precision engineering components including CNC machining, tube manipulation, welding and sub-contracted finishing to customers’ requirements.
By approaching the implementation of ISO 9001 in a practical way, our quality management systems actively improve the business – they are not just another set of procedures. Practicing efficient working practices, we focus on our company’s business objectives, so we’re able to achieve a system that both helps and supports employees AND improves the level of customer satisfaction.
Suitable for all sizes of business, whether large or small; Pipecraft’s assessment for ISO 9001 is carried out by an external assessor. The importance of the ISO 9001 accreditation process is acknowledged throughout the company.
Key Benefits of ISO 9001
The ISO 9001 accreditation can be mandatory if your company wants to tender for certain public sector contracts.
Senior executives are provided with an efficient management process that sets out areas of responsibility throughout the company. More efficient time-saving processes can be identified and encouraged, while deficiencies can be highlighted and minimised.
Continuous assessment is carried out, identifying areas for improvement. This in turn reduces costs, as the organisation is managed more efficiently. The accreditation communicates a positive message to clients and staff and creates new marketing opportunities
Customers will soon start to feel the benefits by enjoying consistently high-quality products and services, with orders and deliveries always on time, fewer complaints and a solid company ethic that ensures everything is right first time. Independent audits demonstrate the company’s commitment to quality.
UKAS works closely with businesses to help minimise product failure and downtime, while controlling manufacturing costs. Using accredited services can also aid product development, as the evaluation bodies are a useful source of impartial advice.